GDPR Compliance Statement

Our Commitment to Data Protection

Uniiaccre is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. This document outlines how we comply with data protection principles and your rights as a data subject.

Data Controller Information

For the purposes of data protection legislation, Uniiaccre is the data controller responsible for your personal information.

Contact details:
Email: [email protected]
Address: 47 Kingsway Gardens, Manchester, M14 7RP, United Kingdom

Lawful Basis for Processing

We process your personal data based on one or more of the following lawful grounds:

• Consent: You have given clear consent for us to process your personal data for specific purposes, such as receiving marketing communications.
• Contract: Processing is necessary for the performance of a contract we have with you, such as providing training services you have enrolled in.
• Legal Obligation: Processing is necessary for compliance with legal obligations, such as maintaining training records.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services, provided this does not override your fundamental rights and freedoms.

Your Data Subject Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request access to the personal data we hold about you. This includes receiving a copy of your data and information about how we use it.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data we hold about you.

Right to Erasure (Right to be Forgotten)

In certain circumstances, you have the right to request deletion of your personal data. This right is not absolute and may be limited by legal obligations to retain certain information.

Right to Restriction of Processing

You have the right to request that we restrict processing of your personal data in certain situations, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit this data to another controller.

Right to Object

You have the right to object to processing of your personal data where we rely on legitimate interests as the legal basis for processing.

Right to Withdraw Consent

Where we process your data based on consent, you have the right to withdraw that consent at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you. We do not currently engage in automated decision-making processes.

How to Exercise Your Rights

To exercise any of your data subject rights, please contact us at [email protected] with the following information:

• Your full name and contact details
• The specific right you wish to exercise
• Sufficient information to identify your personal data in our systems

We will respond to your request within one month, though this may be extended by two additional months in complex cases. We will inform you of any extension and the reasons for it.

Data Protection Principles

We ensure that personal data is:

• Processed lawfully, fairly, and transparently
• Collected for specified, explicit, and legitimate purposes
• Adequate, relevant, and limited to what is necessary
• Accurate and kept up to date
• Kept only for as long as necessary
• Processed securely with appropriate technical and organisational measures

Data Security Measures

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data in transit and at rest
• Regular security assessments and updates
• Access controls limiting who can view personal data
• Staff training on data protection responsibilities
• Incident response procedures for data breaches

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay. We will also notify the relevant supervisory authority within 72 hours of becoming aware of the breach, where required by law.

International Data Transfers

We primarily process personal data within the United Kingdom. If we transfer personal data outside the UK or European Economic Area, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Our retention periods vary depending on the type of data and purpose of processing:

• Enquiry information: Retained for up to 2 years after last contact
• Training records: Retained for up to 7 years after programme completion for certification verification purposes
• Marketing consent records: Retained until consent is withdrawn

Third-Party Processors

When we engage third-party service providers to process personal data on our behalf, we ensure they provide sufficient guarantees regarding data security and protection. We maintain written agreements with all processors outlining their obligations.

Children's Data

Our services are intended for individuals aged 18 and over. We do not knowingly collect or process personal data of children under 18 without appropriate parental consent.

Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with data protection law, you have the right to lodge a complaint with the supervisory authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Telephone: 0303 123 1113

Updates to This Statement

We may update this GDPR compliance statement periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website.

Questions and Concerns

If you have questions about our GDPR compliance or data protection practices, please contact us at [email protected]